Spoons is having trouble with an early termination fee at US Cellular. Though it sounds from his telling that he’s certainly fulfilled the spirit of the contract, I’m not so sure about the letter. In any event, a $150 fee for transferring a phone number 17 days before the end of a term that has been fully paid for seems excessive. Doubly so if the behavior of the customer service rep was anything like Spoons reported.
So although I don’t have the knowledge of the specific contract or any expertise in the interpretation of such things, I’m cautiously endorsing Spoons’ efforts.
I know that my little site won’t really help bring any additional pressure to bear if that’s what it comes to. And I don’t think threats of negative exposure if Spoons is, in fact, wrong are called for at all. But if I’m going to try and generate some buzz about 767 tankers, F-22 fighters, and body armor, I’m sure as Hades going to try and generate a hit or two and some Google rank for a blogosphere comrade.
If you’ve got advice for Spoons about his U.S. Cellular problem, go give him some. I don’t have advice, but I’ve got a link. (As well as a link or two for Paul at Wizbang who’s helping raise the Google rank himself.)
UPDATE: Plus, I guess it won’t hurt to link to those linking to Spoons or Wizbang since it will help raise the Google rank of that post, which in turn will aid the the rank of the post that it links to.
I’ll probably add more to this later as they come in. If Spoons turns out to be totally wrong about all of this, I’ll drop the links.