MLB.TV

I JUST SIGNED UP FOR MLB.COM’S PREMIUM INTERNET TV SERVICE. It took me about two minutes to decide to cancel.

Even though I checked the ZIP codes of home and work and both showed ‘okay,’ it tells me I’m blacked out for all home Tigers games. What someone is calling the “official MLB blackout map’ indicates that all of Michigan is blacked out for Tigers home games. I’m not sure that it’s an accurate map or that MLB.TV uses the same map, but if that’s the case MLB.TV’s ZIP Code checker needs to be fixed.

I also tried entering an Arizona zip code into my account to see if that would make a difference. Predictably, it doesn’t.

I called customer service and waited on hold for a while, then was told I’d be called back “probably within half an hour.” We’ll see. I’ve already sent an email directing them to cancel my service.

I tried to check out another game just to see what the quality was, but I’m getting error pages for all games now. Whether or not this has to do with my pending cancellation (or my zip code trickery) I don’t know.

According to the map I linked to, the entire state of Iowa is blacked out for home games for the Chicago Cubs, the Chicago White Sox, the Kansas City Royals, the Milwaukee Brewers, the Minnesota Twins, and the St. Louis Cardinals. Blacked out for six teams despite not having a single one in the entire state.

Honestly, this isn’t 1981 any more. Major League Baseball is going to have to rework the way blackouts work if they want to enter the world of 21st century media.

I’m sure they’ll get right on that.

Comments

  1. It’s all about the multi-million dollar contracts they shell out for some steroid using, muscle-bound dudes, Murdoc.omeone has to supply the moola. And like middle-class taxpayers the sports fan winds up carrying the load. If I were you I’d forget sports altogether and take up crocheting. Your blood pressure will drop over night.

  2. Those blackout rules are ridiculous. I live 14 miles from an MLB stadium, so I don’t have a problem with them blacking me out of my local team to try to get my butt in the stadium. But poor Iowa is getting screwed. I bet there is no place in Iowa closer than 3 hours to a MLB stadium.

  3. I had the same blackout problem. I’m from Milwaukee, and was to heading to Oklahoma for 3 months, but wanted to watch the Brewers. So I bought a subscription to MLB.tv to watch the games, and it gave me the blackout screen even though I was in Oklahoma. I don’t know if it was because my credit card is from Milwaukee. I was mad. So I sent an email to customer service the third day it happened to me. No answer, after a week. So the next week I sent another email, and once again, no answer. So after 2 weeks of blackouts, I called them. Customer service gave me some runaround about how it could be my computer, and blah, blah, blah. And since it had been 2 weeks, they probably would not give me a refund (even though she read to me how many times I watched a game in that 2 weeks: 0; and I also told her that I sent 2 emails but didn’t get answered.) So I told her just to cancel it, after wasting a months fees on the wasted service. Then she had the nerve to ask if I wanted to give it another month to see if the problem resolved itself. 2 months later I got an email stating that my request for a refund had been declined. All the money that MLB makes, and they couldn’t refund my chump-change for a service I couldn’t use because of their issues. MLB can go take their steroids and shove them where the sun doesn’t shine.